Solutions
Solutions That Fit Your Business, Your Team, Your Goals
Chatbridge brings every customer conversation into one place — Website Chat, SMS, WhatsApp, Instagram, Facebook Messenger, Email and Google Business Messages — with optional AI Employee support for faster replies and smarter follow-ups
No contracts. Simple setup. Transparent pricing.
Solutions by Role & Industry
Whether you’re closing leads, managing enquiries, or supporting customers, Chatbridge keeps every message organised, visible, and ready to action — all inside one shared inbox. Choose a solution below to see how teams use Chatbridge to respond faster and convert more.
For Sales Teams:
Turn conversations into conversions.
Capture every lead from website chat, SMS, and social DMs in one inbox
Assign conversations to the right salesperson with notes & context
Follow-up automatically so no lead goes cold
Send payment links or quotes directly inside chats
For Marketing Teams
Launch Campaigns That Drive Replies.
Send bulk SMS and email campaigns from your customer list
Use conversation history to personalise messaging
Automate follow-ups after campaigns (no manual chasing)
Track which campaigns generate the most conversations
For Customer Support
Faster Replies, Happier Customers.
Handle enquiries across chat, SMS, and social in one shared inbox
Tag, assign, and prioritise conversations instantly
Save canned replies for FAQs and repeated questions
Use AI Employee to draft responses and keep after-hours support moving
Built for Local Businesses & Growing Teams
One Inbox for Every Customer Message — Online or On-The-Go.
Trades & home services (fast quotes + missed call follow-ups)
Clinics & medical (enquiries + reminders)
Real estate (lead capture + quick responses)
Retail & eCommerce (support + order updates)
Hospitality (bookings + customer messages)
Use Cases & Scenarios
Chatbridge isn’t just software — it’s a better way to manage customer conversations.
Sales, marketing, and support teams use Chatbridge to respond faster, automate follow-ups, run campaigns, and scale without complexity. One unified inbox. Real results. Built for growing businesses.
Unified Inbox for Every Channel
Bring Website Chat, SMS, Email, Social DMs and Google Business Messages into one inbox so your team never misses a conversation.
AI Employee After-Hours Replies
Keep conversations moving after-hours with instant FAQ replies, lead qualification, and follow-up prompts.
Bulk SMS & Email Marketing
Run promotions, reminders, and reactivation campaigns — then manage replies in the same inbox.
Payments Inside Conversations
Send secure payment links or invoices inside chat to get paid faster with less back-and-forth.
Team Assignments & Visibility
Assign conversations, add internal notes, and track response performance across the team — desktop and mobile.
Google Review Requests
Send Google review requests via SMS or email after conversations and jobs — making it easy for happy customers to leave reviews and grow your online reputation.
